Privacy Policy

Last updated: [January 1st, 2026]

Sweet Dreams Van (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide personal information when you:

  • Submit a contact form

  • Request a quote

  • Place an order

  • Subscribe to emails or updates

This information may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order or inquiry details

Non-Personal Information

We may automatically collect non-personal information such as:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Referring website

This information helps us understand how visitors use our site and improve performance and usability.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Process orders and payments

  • Communicate about products, orders, or updates

  • Improve our website and services

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. WooCommerce & Payments

If you place an order through our website:

  • Payments are processed securely through third-party payment processors

  • We do not store your full payment card details

WooCommerce may store order and account information necessary to fulfill purchases and manage customer records.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable core site functionality

  • Remember user preferences

  • Analyze traffic and usage patterns

You can disable cookies through your browser settings, though some features of the site may not function properly.

5. Third-Party Services

We may use trusted third-party services such as:

  • Payment processors

  • Shipping providers

  • Analytics tools (e.g., Google Analytics)

These providers only have access to information necessary to perform their services and are obligated to protect your data.

6. Data Security

We take reasonable steps to protect your personal information using:

  • Secure hosting

  • SSL encryption

  • Limited access to stored data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders or requests

  • Maintain records for legal or accounting purposes

  • Improve customer service

You may request deletion of your personal information, subject to legal or operational requirements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

To make a request, contact us.

9. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us.